Lead times vary depending on the size and complexity of the order, but they are usually delivered within 5-6 working days.

Yes, you can collect your order. To do this, select store pick up at checkout. We really appreciate if you call us in advance so we can have your order ready for when you arrive!

To place an order, you can use our website, email, or call the sales office.

Trade customers have access to our trade price list, tailored delivery costs, access to special offers, faster order processing, and free delivery on orders over £850!* *On orders 2.4m and under. Free delivery is £1000 ex VAT on orders 2.4m and longer.

To open a trade account, simply follow the link on our home page and complete the application.

Yes, we do offer discounts on bulk orders to trade account holders. If you are interested, call the office and speak to the sales team for more information.

No, we do not offer a custom cutting service unfortunately.

No, we do not recommend using our panels for outdoor projects. The panels are constructed using a D3/D4 glue, which can withstand low to moderate moisture exposure.

We accept credit/debit cards and bank transfer.

Yes, our pine is sourced from sustainably managed forests and certified by relevant environmental organisations including FSC, and PEFC. We will soon have certification on our European Oak panels also.

On the website, we cannot tailor the delivery charge the way that we do with our trade customers. We usually tailor the cost using factors including service, length, and post code. We cannot do this on the website. Tailored delivery charges is a benefit of having a trade account with us.